SOME WORDS ABOUT OUR TEAM
Michael Mastous is a licensed general contractor in multiple states. Mike has a storied career in franchising and insurance restoration. He played a pivotal role in the success of 2 franchises, one of which being international and the other national. It was with these two firms where Mike first saw the need for a full-service contractor-led restoration concept and began planning for what is now the Delta Restoration Services® franchise system. His skill set was rounded out by serving as a consultant to the insurance industry on multi-million dollar claims including those occurring during Hurricane Katrina, Charlie and Andrew. Mike is married and lives in Lafayette, Colorado.
VP OF FRANCHISE DEVELOPMENT
Chip Baranowski brings nearly 30 years of franchising and business development experience to his role as vice president of franchise development at Delta Restoration Services. Chip has a proven track record of helping franchises grow their top line sales and revenues. His expertise includes growing system revenue, strategic planning and increasing franchise lead generation. Chip also brings extensive experience and knowledge in managing people, processes, budgets, strategies and tactics associated with recruiting strong franchise candidates. Using his core values and integrity, Chip is adept at working with all departments from an operational standpoint within the organization to streamline and transition new franchisees, with a strong focus in operating as a team.
SR VP OF MARKETING
Bill has over 20 years of marketing experience, including time spent building the brands and expanding the networks of several other franchised concepts. He teaches franchisees how to acquire new customers and generate repeat business, and also helps build national brand awareness and consumer demand through public relations and management of Delta's website, social networks and online marketing efforts.
CERTIFIED FRANCHISE EXECUTIVE TM (CFE)
Ragan comes to Delta Restoration Services® from a banking and business management background. She has worked in a few different industries managing all of the small details to make everything work smoothly together. She brings all of that expertise to Delta Development Group by managing all of the on-boarding process and training programs. She is also the in-house expert for our proprietary job management software system, allowing her to assist all offices with that system without needing to go through a help desk. Ragan is a former college athlete with a dual bachelor’s degree. She is a Colorado native.
DIRECTOR OF FRANCHISE FIELD OPERATIONS
DIRECTOR OF MITIGATION TRAINING
FRANCHISE DEVELOPMENT MANAGER
FRANCHISE FINANCIAL SPECIALIST
Emily Conroy, Accounting Trainer, has been working in the accounting field since the age of 16. She appreciates the challenge & balance that comes from proper bookkeeping. She began with Delta Restoration Services® of Denver in 2012 and moved to Delta Development Group in 2019. She is excited to share her knowledge with new Delta franchisees & assist with growing their business. Emily lives in Cleveland, OH with her husband & troop of rescue animals.
Construction Training Specialist
Steve has had a long career in construction with over 23 years of experience. Steve started out sweeping houses and worked his way up to my most recent job as a Project Manager of a custom homebuilder in Denver. Steve has worked on Custom, semi-custom and track homes as a Superintendent and Project Manager throughout his career and has been recognized for his work in 5280 magazine. Steve is a returning employee with 6 years of experience with Delta Restoration Services of Denver. Steve started there as a Construction Supervisor and worked his way to becoming the Construction Manager of Delta. Steve has been certified as a Haag roofing inspector and became ICC certified while at Delta.